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  • Renick

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    Fullerton, CA 92832
    Phone: 714-871-930

    This dealer ranked No modification ranking available

    Dealer notes: None...
    all rankings out of 10 with 10 being best
    Overall rank:3.6
    Customer Serivce:4
    Treated your car:3.6
    Total number of Submissions:3

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    Individual Comments

    Geoffrey Stearns9Service people extremely courteous. I am an engineer and technically concerned with my car. They did not talk down to me and were very forthcoming regarding repairs and technical data, although not as familiar with the "V" as I think they should be. They did put in oil addative once without my permission which accounts for less than perfect score
    John1Called for rear end whine and various rattles, some of which were caused by poor work by other dealers. Service writer told me that his tranny guy was booked for the week, so I said that's fine just take care of the other issues, but please verify whine and order the rear end. Refused to have anyone else even look at it to verify the whine. Then told me that the other dealers would have to fix the rattles that they caused or I could call Cadillac Customer Service to complain to them. Not helpful at all!!!!!!!!!!!

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