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  • Ken Dixon Automotive

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    Ken Dixon Automotive

    2298 Crain Highway
    Waldof, MD 20604
    Phone: 301-645-700

    This dealer ranked No modification ranking available

    Dealer notes: None...
    all rankings out of 10 with 10 being best
    Overall rank:1.2
    Customer Serivce:1.2
    Treated your car:2
    Total number of Submissions:4

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    Individual Comments

    Wally T2"Worst customer service I ever had (especially the cadillac rep, Billy). Waste of time."
    Jenafer1Horrible service from the service department. They don't care about your car. They have a bunch of young inexperienced kids there working on $50k plus cars.
    Susan T.1Awful!!!Wasted 5 hours to diag problem. Service Reps confused on insurance policies, and couldn't get their stories straight. Did not even bother returning my calls.Took the car elsewhere to get proper customer service.
    Joe Ockershausen1I've had my V in for service a few times and Ken Dixon has never provided what I would call even satifactory service. Either they can't duplicate the problem (so I must show them), They never give updates or calls backs on ordered parts, and never give me the car back clean.... They're horrible! Buy from someone else!

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